Frequently Asked Questions

Find the answers to our most common questions below.

General Questions

What exactly is CheapGames?

CheapGames is a deal aggregation service. We find the best discounts on video games from authorized retailers across the internet and present them in one simple, easy-to-use place.

Is this service really free?

Yes, 100%. Our service is completely free for users. We earn a small commission from our partner stores when a purchase is made through our links, which does not affect the price you pay.

Are the game keys from legitimate sources?

Absolutely. We only partner with official, authorized retailers. We do not work with grey market key resellers. This ensures that every purchase is safe and supports the game developers.

Deals & Claiming Process

How often are the deals updated?

Our deals are updated every 24 hours to ensure you always have access to the latest and greatest discounts. The last update was on 10.11.2025.

What happens after I click "Claim Offer"?

When you claim an offer, you will be asked for your name and email. We then send you an email with a unique link that takes you directly to the partner store where you can complete your purchase at the discounted price.

I claimed an offer but didn't receive an email. What should I do?

Please allow up to 5-10 minutes for the email to arrive. Also, be sure to check your spam or junk folder. If you still haven't received it, please contact our support team.

Still Have Questions?

If you couldn't find the answer you were looking for, feel free to get in touch with our support team.